Services
Our company offers business process outsourcing (BPO) services that generate cash, lower AR days, reduce rework costs, reduce denials, and improve overall efficiency. Our Collectors and Coders are Certified and Credentialed, and receive continous professional development training. Our Collectors are trained in the psychology of collecting, HIPAA, FDCPA, Collection Techniques and can deliver results far beyond those of the typical hospital business office. Our staff is trained to make a minimal impact on the business office and to provde continuous feedback on potential improvements to processes and procedures. Our Account Management staff are health professionals with a minimum of 10 years experience in a hospital business office environment.

• Self-Pay Services
  • Early-out self-pay
  • Patient balance after insurance
    
• Insurance
  • Small balance accounts
  • Government (Medicare, Medicaid)
    
• Bad-Debt Collection Services
  • Primary bad-debt
  • Secondary bad-debt
• Conversion Assistance
  • Complete outsourcing of pre-conversion accounts receivable eliminating  the need to balance forward from the old system
  • Significantly increases cash collection prior to live date
    Allows for proper training on the new system
  • Reduces risk to cash collections traditionally experienced during a conversion
    
• Audit Services
  • RAC Audits - Make sure you are in compliance before you are audited
  • Denials
  • Managed Care Reimbursement
• Medical Records Coding
  • Coding backlogs
  • Coding Audits
  • RAC Audits
    
• Billing Services
• Posting Services
• Eligibility Services